Shipping policy

Oh Hi! 

We’re super excited to get your sparkly finds to you! Here’s the lowdown on how we handle shipping:

1. Processing Time

  • Order Processing: We’re on it! Your order will be processed within 5-7 business days. Orders placed on weekends or holidays will be handled on the next business day.
  • Order Confirmation: Once your order’s all set, you’ll get a confirmation email with a tracking number so you can follow your package’s journey.

2. Shipping Rates and Methods

  • Standard Shipping: We offer standard shipping which usually takes 3-7 business days to reach you, depending on where you are.
  • Expedited Shipping: In a hurry? Choose expedited shipping at checkout for a quicker delivery. Times vary by location.
  • Shipping Costs: We’ll calculate shipping costs at checkout based on the weight of your order and where it’s headed.

3. Shipping Locations

We’re excited to ship to:

  • United States: All across the US.
  • Canada: Covering all Canadian provinces.

5. Order Tracking

  • Track Your Order: Once your order is on its way, we’ll send you a tracking number. You can use it to see exactly where your package is.
  • Delivery Issues: If you’re having trouble with tracking or something seems off, let us know. We’ll help you sort it out!

6. Shipping Issues

  • Lost or Stolen Packages: Once your package is marked as delivered, we’re not responsible for it if it goes missing. If you think your package is lost, contact the carrier or hit us up, and we’ll assist where we can.
  • Address Errors: Make sure your shipping address is correct before you hit that checkout button. If you spot a mistake, reach out ASAP. Once it’s shipped, we can’t make changes.

7. Shipping Holidays

During busy times (like holidays) or unexpected situations, shipping might take a bit longer. We appreciate your patience and promise to get your order to you as quickly as we can.

8. Contact Us

Questions about shipping? We’re here for you!

Email: hello.loveheartedkiddos@gmail.com

Thanks for shopping with us! We hope your Lovehearted Kiddos goodies bring tons of joy and sparkle to your day.

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